Refund Policy

Working draft aligned with commercial practice: if a paid unlock cannot be fulfilled because the provider or carrier rejects the order (ineligibility, policy restrictions, or server rejection), we reverse the Stripe payment to the original payment method when the upstream path supports a credit.

Refunds are not store credit. Devices submitted under false ownership or blacklist conditions may be ineligible. Final wording should match wholesale provider credit rules and Stripe dispute policy before launch marketing claims.